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Frequently Asked Questions

 

What is your Shipping Policy?

Prints:

There are a number of variables that affect the price of shipping. This makes setting a standard shipping fee structure pretty dang difficult. The price you see at the checkout will be calculated based on weight, quantity, and size.

Here's what to expect:

Small to Medium Orders

$13.95 - $32.95

 

Medium to Large Orders

$46.95 - $56.95

 

Oversize Orders (36 x 48 and larger)

$149.95 - $199.95

We ship the cheapest route, using USPS and UPS. Shipping dates range from 1-7 business days, depending on distance. You will receive a tracking number via email as soon as your order has shipped.

Did your prints arrive damaged? Please keep all packaging and contact me for further instructions to replace your prints.

 

Original Art:

Original art is carefully packed and shipped within 2-3 business days, and usually arrives within 1-7 business days after, depending on distance. You will receive a tracking number via email as soon as your order has shipped.

 

Ground Shipping is free within the continental US for original art only. If you have both prints and original art in your order, they will be shipped separately.

 

Shipping rates for Alaska, Hawaii and any international addresses will be calculated and charged separately. You will get an email to confirm the amount before anything is charged - no one likes surprises like that!

 

If you ever have questions or want a status update, just give me a shout.

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What is your Policy on Returns/Exchanges/Refunds?

I guarantee my work.

Yep. I do. I want you to absolutely love it and if you decide within 30 days that you don’t - send it back to me and I will refund the full purchase price or exchange it for something else. I’ll even refund your shipping costs. That way you lose nothing. Once I receive the return, refunds are issued within 48 hours.

 

I pack all my paintings with the same care and attention that I created them with, but if the item arrives damaged, please send photos immediately. This allows me to make a proper claim with the shipping agent.

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Got more questions I haven't answered here?

Big or small, my inbox is always open to you. Ask away!

 

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